PRIVACY POLICY

Yantai Spiral Lighting Co., Ltd., No. 229 Tongshinan Road, West Zone, Donghe Science and Technology Park, 2F, Zhifu District, Yantai, Shandong, China (hereinafter referred to as: “Spiral Lighting”) is committed to protecting your privacy and business-related personal data during its collection and processing. As we care deeply about the privacy of our business partners, this Privacy Policy is intended to inform you about how we collect and process data at Spiral Lighting. The Policy is written in clear and straightforward language.
We have also appointed a Data Protection Officer whom you may contact with any questions or complaints regarding our privacy policy or handling of data.

Contact information for our Data Protection Officer:
Data Protection Officer
[To be designated by Spiral Lighting]
info@spiral-lighting.com

Data Collection
Business data is any information that can identify a company or its representatives in the course of cooperation. This includes identifiers such as company name, VAT or registration number, business contact information, or professional role of a contact person.

Who is responsible for the security of your data?
Spiral Lighting is responsible for the security of the data it collects. We act as a data controller and, in certain cases, as a data processor based on a contractual relationship with you. To safeguard your data and ensure you can exercise your rights, data may be shared with business partners, financial institutions, logistics providers, and/or public authorities when required by law.

What data do we process?

• company information such as business name, VAT number, and registration details;
• business address and shipping address;
• contact person’s name, position, business email, and phone number;
• data related to invoicing and payments (Bank Wire only);
• data required for fulfilling contractual obligations, such as logistics details;
• publicly available information from official records and registries;
• details of our communication with you (written correspondence, emails, phone calls).

How do we collect data?

• when you contact us directly via email at info@spiral-lighting.com or through our website www.spiral-lighting.com with the intention of establishing a B2B business relationship;
• when we communicate to prepare, execute, and process orders;
• when data is needed for invoicing and international shipping processes;
• through publicly available registries and professional references.

Are you required to provide data?
Providing business-related data is usually voluntary; however, certain information is required to fulfill contractual obligations, process bank transfers, issue invoices, and deliver goods. Without such data, Spiral Lighting may be unable to provide services or deliver orders.

Purposes for processing data

• to establish and fulfill B2B contractual relationships;
• to process payments exclusively via Bank Wire;
• to manage and administer invoicing, logistics, and customer communication;
• to comply with international trade, tax, and accounting regulations;
• to analyze and improve services and business cooperation;
• to ensure IT system and website security;
• to comply with legal obligations and protect our rights and interests.

Who do we share data with?
We may share data with external partners necessary to fulfill contract terms, such as: accounting services, logistics providers, banks, financial institutions, and public authorities where legally required. Data may also be processed by IT service providers strictly under Spiral Lighting’s instructions. We do not sell or rent data to third parties.

Data protection
We protect all business and personal data with appropriate technical and organizational security measures. Data may be stored on secure servers located in China and/or internationally, depending on transaction and legal requirements.

International data transfer
As Spiral Lighting operates worldwide, data may be transferred outside the EU. In such cases, we will ensure that adequate safeguards are applied, in line with GDPR and applicable laws.

Changes to data
If your contact details or company information change, please notify us at: info@spiral-lighting.com. Spiral Lighting is not responsible for losses resulting from incorrect or incomplete data provided to us.

How long do we keep data?
We will retain business-related data for as long as necessary to fulfill contractual obligations, comply with international trade and tax laws, or until you request erasure, provided no legal obligation requires longer retention.

Your rights

• right to access collected data;
• right to request correction or restriction of processing;
• right to erasure of data (where legally possible);
• right to data portability;
• right to object to processing;
• right to file a complaint with a supervisory authority within the EU.

To exercise your rights, contact us at info@spiral-lighting.com. We may ask you to verify your identity before processing your request.

Third-Party Services, Cookies & Analytics

To ensure proper functioning of our Website and to improve user experience, we use trusted third-party services. These partners may collect and process certain data in accordance with GDPR:

• Hosting & IT providers – for secure operation and maintenance of the Website.
• Payment processors & banks – to verify and process financial transactions.
• Logistics & courier services – to deliver purchased products worldwide.
• Analytics & marketing tools – to analyze Website traffic, improve performance, and optimize content.

All third parties are contractually required to handle personal data lawfully and securely. Data will not be sold or disclosed to unauthorized entities. Information may only be shared when legally required or necessary to protect our rights.

For more information about the use of cookies and analytics, please read our Cookie Policy.

Policy changes
Spiral Lighting reserves the right to amend this Privacy Policy to reflect changes in data processing or legal obligations. Any updates will be published on our website www.spiral-lighting.com. Changes take effect on the date of publication.

How to contact us
You can contact us by email at: info@spiral-lighting.com
Or by mail at: Yantai Spiral Lighting Co., Ltd., No. 229 Tongshinan Road, West Zone, Donghe Science and Technology Park, 2F, Zhifu District, Yantai, Shandong, China

This policy was last updated on August 17, 2025.